Frequently Asked Questions
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Frequently Asked Questions
- Can we Call you on the Phone?
- Cancelling Memberships
- Forum Posts: How do I post a Question
- How Can I Get the Geeks to Come to My RV Park?
- How do I Sign up for a Recurring Membership if I don’t have a PayPal Account?
- I’m interested in the RV Lifestyle, what can you tell me?
- My Geeks on Tour Learning Library DVD doesn’t work right.
- Password Questions
- Profile Picture
- Training on Macintosh
- Volume on some Videos is too Low
- What are your newsletters and how can I sign up?
- Why Do I Have to Pay for This?
16 Responses to “Frequently Asked Questions”
Comments (16)
I’m a new member using a Mac and iPad.
When I try to go to picasatutorials.com I get a message saying “The website you are visiting appears to contain malware and may damage your computer”It suggests going to Google Safe Browsing diagnostic page. I did and that page says the site is suspicious and may harm your computer. Kinda scary!
What next?????
So sorry Robert. Yes, the site was hacked after I switched webhosts/developers (I shouldn’t have done that!) It has been cleaned up, but it takes a while to get back in Google’s good graces. It seems to be working fine now if you use the Internet Explorer browser.
I can play a DVD movie ok
I can not get my Learning Library disk to show a picture when I have your tutorial video on. I can hear you talk but no picture. What can I do to fix. (media player) on laptop
Hello again,
I changed some defaults on my Default Programs and I now get a listing of folders on D:\ but I still get the same message if I double click on any of the folders- D:\ Server execution failed. I can read the .txt file but all other clicks get same message as above?? Thanks for any help in using this new Learning Library on Disk.
Thanks, Elizabeth
Hey Elizabeth,
That is apparently an error with Windows Media Player, if you want to try to fix it, here is a troubleshooting guide I found on Microsoft. We have also had good success with using VLC instead of Windows Media Player. VLC is a free media player at: http://download.cnet.com/VLC-Media-Player/3000-13632_4-10267151.html
Let me try that microsoft link again media player troubleshooting
I can play a DVD movie
I have a problem with the new Learning Library on Disk. I went to the ‘Help’ site, but my problem is that I just get a message ‘Server execution failed’ when I double click on anything on the disc.????
I’m using Chrome as my default browser and the CD contents do not show up as the ‘Help’ site shows.
Simple answer? Thanks, Elizabeth
hOW DO i IMPORT PICTURES FROM MY SMARTPHONE
Answered in the forum: http://geeksontour.tv/forum/picasa/how-do-i-import-pictures-from-my-smartphone/#p1923
None of the videos play on my iPad. What could be the problem? Everything works fine on my PC.
The problem is that iPad does not support Flash. The ‘alternate link’ below the video should work on the iPad. Let us know.
Where is the best place to starr to learn about Picasa
I can’t seem to find anything on iMac OS
We don’t do anything specifically on Mac OS. Not yet anyway. We are Windows and Web folks. If it’s on the Web it doesn’t matter what operating system.